DOCUMENT:Q259946 12-NOV-2001 [homegame] TITLE :StarLancer: Textures in the Game Are Missing or Distorted PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft StarLancer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft StarLancer, you may experience one or more of the following symptoms: - Textures in the game may be missing or distorted. - Textures in the game may not appear smooth. - Textures in the game may appear blurry. - Stars in the background may flicker or disappear. - All of the textures in the game may be black. - Black polygons may cut through the glow around a sun. CAUSE ===== This behavior can occur if the video driver installed on your computer is outdated. RESOLUTION ========== To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter. For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION ================ To work around this issue, configure the game to use the software renderer: 1. On the StarLancer startup screen, click Game Options. 2. Click Video. 3. Click the RIGHT ARROW or the LEFT ARROW next to 3D Render Mode to change the setting to Software Renderer. 4. Click Main Menu. Additional query words: 1.00 msgame star lancer unblended jagged blocky blank empty corona dark ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.