DOCUMENT:Q260865 12-NOV-2001 [homegame] TITLE :StarLancer: Video Clips Are Not Played Smoothly PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft StarLancer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft StarLancer, you may experience the following symptoms: - When you play a video clip, video playback may be choppy or start and stop at random intervals. - Graphics performance in the game may be poor. CAUSE ===== This behavior can occur if both of the following conditions are true: - An STB Velocity 128 video adapter is installed in your computer. - The game is configured to use a screen resolution of 1024 x 768 pixels. RESOLUTION ========== To resolve this issue, download and install the latest version of the video driver for your video adapter from the following STB Web site: http://www.stb.com MORE INFORMATION ================ To work around this issue, reduce the screen resolution in the game to 800 x 600 pixels or 640 x 480 pixels: 1. On the StarLancer startup screen, click Game Options. 2. Click Video. 3. Click one of the arrows next to Resolution to change the setting to 800x600 or 640x480. 4. Click Main Menu. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame star lancer movie stutter pause ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.