DOCUMENT:Q260903 12-NOV-2001 [homegame] TITLE :StarLancer: Stops Responding at Title Screen or During Briefing PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft StarLancer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft StarLancer, you may experience either of the following symptoms: - The computer may stop responding (hang) when the title screen is displayed. - When you start a new mission, the game may hang during the mission briefing. If you press the ESC key, the game continues, and then the computer hangs during the fighter launch sequence. CAUSE ===== This behavior can occur if a Hercules Terminator Beast video adapter is installed in your computer. RESOLUTION ========== To resolve this issue, download and install the latest version of the S3 Savage 3D reference driver for your video adapter from the following S3 Web site: http://www.s3.com To work around this issue, configure the game to use the software renderer: 1. On the StarLancer startup screen, click Game Options. 2. Click Video. 3. Click one of the arrows next to 3D Render Mode to change the setting to Software Renderer. 4. Click Main Menu. MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame star lancer hangs freeze lock ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.