DOCUMENT:Q262249 12-NOV-2001 [homegame] TITLE :StarLancer: Cannot Play Game in Direct 3-D Render Mode PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbhw kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft StarLancer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you configure Microsoft StarLancer to use 3D Render Mode for your Direct 3D video adapter, you may be unable to play the game. CAUSE ===== This behavior can occur if a video adapter based on the Intel I740 chip set is installed in your computer. RESOLUTION ========== To work around this issue, configure StarLancer to use the software renderer: 1. On the StarLancer startup screen, click Game Options. 2. Click Video. 3. Click the RIGHT ARROW or the LEFT ARROW next to 3D Render Mode to change the setting to Software Renderer. 4. Click Main Menu. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame locked hardware 3d star lancer ====================================================================== Keywords : kb3rdparty kbhw kbimu kbHardware Technology : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.