DOCUMENT:Q264150 12-NOV-2001 [homegame] TITLE :StarLancer: Choppy Sounds During Introductory Movie and in Game PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbsound kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft StarLancer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft StarLancer, you may experience one of the following symptoms: - Sounds may be choppy during the introductory movie and during game play. - Speech in the game may stutter or be repeated. CAUSE ===== This behavior can occur if your sound card is running in Direct Sound Emulation mode. RESOLUTION ========== To resolve this issue, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Multimedia. 3. Under Playback, click to select your sound card. 4. Click to select the "Use only Preferred Devices" check box. 5. Click Apply, and then click OK. 6. Click Start, and then click Run. 7. In the Open box, type "dxdiag" (without the quotation marks), and then click OK. 8. Click the Sound tab. 9. Move the Sound Acceleration slider to the Full setting (all the way to the right). 10. Under Device, make sure that the device type is correct for your operating system: - VXD (Microsoft Windows 98 or Microsoft Windows Millennium Edition) - WDM (in Microsoft Windows 2000) NOTE: The device type should not contain the word "Emulated". 11. Click Exit, and then restart the computer. If the problem continues to occur, follow these steps: 1. Click Start, and then click Run. 2. In the Open box, type "dxdiag" (without the quotation marks), and then click OK. 3. Click the Sound tab. 4. Move the Sound Acceleration slider to the None setting (all the way to the left). 5. Click Exit. 6. Repeat steps 1 through 4, except in step 4 move the Sound Acceleration slider to the Full setting (all the way to the right). 7. Click Exit, and then restart the computer. Additional query words: 1.00 msgame star lancer echo water garbled gurgle ====================================================================== Keywords : kbsound kbimu Technology : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.