DOCUMENT:Q267266 07-MAY-2002 [homegame] TITLE :FS98: Flight Simulator Stops Responding While You Fly PRODUCT :Microsoft Home Games PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbhw kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator 98 ------------------------------------------------------------------------------- SYMPTOMS ======== While you fly in Microsoft Flight Simulator 98, the program may stop responding (hang). CAUSE ===== This behavior can occur if both of the following conditions are true: - An ATI 3D Rage Pro video adapter is installed in your computer. - 3-D hardware acceleration is enabled in Flight Simulator 98. RESOLUTION ========== To resolve this issue, download and install the latest video driver that is available for your video adapter. For information about how to contact the manufacture of your video adapter, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION ================ To identify the manufacturer and the model of your video adapter: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Click the plus sign (+) next to "Display adapters" to expand the branch. 5. Note the manufacturer and the model of your video adapter that is listed in the "Display adapters" branch, and then click OK. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: msgame fsim98 flightsim fltsim hangs freeze lock ====================================================================== Keywords : kb3rdparty kbhw kbimu kbHardware Technology : kbGamesSearch kbFlightSimSearch kbFlightSim98 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.