DOCUMENT:Q268842 12-NOV-2001 [homegame] TITLE :AoE II: Game Hangs After You Disconnect from the Internet PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbnetwork aoe kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires II Expansion: The Conquerors, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you disconnect from the Internet while you are playing a multiplayer game of Microsoft Age of Empires II Expansion: The Conquerors, the game may stop responding (hang). CAUSE ===== This behavior can occur if you attempt to rejoin the game before you click Reconnect or Cancel. RESOLUTION ========== To resolve this issue, follow these steps after you disconnect from the Internet: 1. Click Cancel in the Disconnect dialog box. 2. Click the Age of Empires II Expansion: The Conquerors icon located on the Windows taskbar. 3. Save the current game, and then quit Age of Empires II Expansion: The Conquerors. 4. Connect to your Internet service provider (ISP). 5. Start a new game or open the saved multiplayer game. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Age of Empires II Expansion: The Conquerors, version 1.0. Additional query words: 1.00 msgame aoe2 aoeii aok expansion pack conquerers ====================================================================== Keywords : kbnetwork aoe kbimu Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbAOESearch kbAOE2ExpConquerors Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.