DOCUMENT:Q272333 12-NOV-2001 [homegame] TITLE :Plus! Game Pack: Second Copy of Puzzle Collection Is Installed PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0; : OPER/SYS: KEYWORDS:kbsetup kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Entertainment Pack: The Puzzle Collection, version 1.0 - Microsoft Plus! Game Pack: Cards and Puzzles ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Microsoft Plus! Game Pack: Cards & Puzzles on a computer on which Microsoft Entertainment Pack: The Puzzle Collection is already installed, Setup installs a second copy of The Puzzle Collection in the Plus! Game Pack folder. CAUSE ===== This behavior occurs because Plus! Game Pack Setup does not attempt to detect an installed copy of Entertainment Pack: The Puzzle Collection. RESOLUTION ========== To work around this issue, uninstall the stand-alone copy of The Puzzle Collection. Additional query words: 1.00 msgame plusgp bicycle wep pep duplicate extra ====================================================================== Keywords : kbsetup kbimu msgame Technology : kbHomeProdSearch kbGamesSearch kbZNotKeyword kbPlusSearch kbWinEntPkPuzzleSearch kbWinEntPkPuzzle kbPlusGamePk Version : WINDOWS:1.0; : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.