DOCUMENT:Q273923 18-JAN-2001 [homegame] TITLE :Crimson Skies: Cannot Start Game PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbdisplay kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Crimson Skies ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft Crimson Skies, the program may not start. CAUSE ===== This behavior can occur if your computer is configured to use 32-bit colors or 256 colors. RESOLUTION ========== To resolve this issue, configure the display settings on your computer to use the "800 by 600 pixels" and the "High Color (16 bit)" settings: 1. Click Start, point to Settings, then click Control Panel. 2. Double-click Display. 3. Click the Settings tab. Write down your Colors and "Screen area" settings. 4. Under Colors, click "High Color (16 bit)". 5. Under "Screen area", move the "Screen area" slider to the "800 by 600 pixels" position. 6. Click OK. 7. If you are prompted to restart the computer, click Yes. Additional query words: msgame crimsonskies display launch ====================================================================== Keywords : kbdisplay kbimu Technology : kbHomeProdSearch kbGamesSearch kbCrimsonSkiesSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.