DOCUMENT:Q274095 06-AUG-2002 [homegame] TITLE :Games Err Msg: Exception 01h in Module PRODUCT :Microsoft Home Games PROD/VER::1.0,2.0 OPER/SYS: KEYWORDS:kb3rdparty kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires II: The Age of Kings, version 2.0 - Microsoft Age of Empires II Expansion: The Conquerors - Microsoft Baseball 2001 - Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 - Microsoft Flight Simulator 2000 - Microsoft Golf 2001 Edition - Microsoft Links 2001 - Microsoft Metal Gear Solid - Microsoft Midtown Madness, version 1.0 - Microsoft Midtown Madness 2, version 2.0 - Microsoft Motocross Madness 2, version 2.0 - Microsoft NBA Inside Drive 2000, version 1.0 - Microsoft NFL Fever 2000, version 1.0 - Microsoft Pandora's Box, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start one of the programs that are listed at the beginning of this article on a Hewlett-Packard computer, you may receive the following error message: This program has performed an illegal operation and will be shut down. When you click Details, you receive the following error message: caused an exception 01H in module at 0000:0042d3bc. Registers: EAX=00000000 CS=0028 EIP=0042d3bc EFLGS=00000297EBX=0042d3b1 SS=016f ESP=0067d9bc EBP=0067da08 ECX=0067da30 DS=016f ESI=c0001350 FS=113f EDX=c17303b0 ES=016f EDI=000000cf GS=0000 Bytes at CS:EIP: 89 45 e8 eb 06 8b 45 e8 0f 23 d0 0f 01 4d ec 8b Stack dump: 00400000 bffa084d 0067da08 0067d9dc 00000001 c17303b0 0067da30 00001010 00400000 bffa084d 00000001 00001010 00000167 00000000 c00002ff 00008009 CAUSE ===== This behavior can occur if the Hewlett-Packard FDC update is installed on the computer. RESOLUTION ========== To resolve this issue, uninstall the FDC update: 1. Click Start, point to Settings, and then click Control Panel. 2. Double click Add/Remove Programs. 3. Click FDCMGR9x, and then click Add/Remove. 4. Click Yes, and then click "Yes to All". 5. Click OK. When you are prompted to restart the computer, do so. MORE INFORMATION ================ The preceding instructions have been approved for use by Hewlett-Packard Technical Support. If you have any questions regarding the use or removal of the FDC patch, please direct your questions to Hewlett Packard support at (800) 742-9729. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Additional query words: msgame aoe2 aoeii aok combatfs cfs2 flightsim fltsim fs2k fs2000 mm2 midmad hewlett packard hp ====================================================================== Keywords : kb3rdparty kberrmsg kbimu Technology : kbHomeProdSearch _IKkbbogus kbLinkGolfSearch kbGamesSearch kbFlightSimSearch kbGolf2001 kbGolfSearch kbNFLFever2000 kbNFLSearch kbMetalGearSearch kbPandoraSearch kbMotocrossSearch kbBaseballSearch kbMidtownMadSearch kbAOESearch kbMidtownMadness kbAOE2ExpConquerors kbAOE2Kings kbBaseBall2001 kbCombatFlightSim2 kbCombatFlightSimSearch kbFlightSim2000 kbMetalGearSolid kbMidtownMadness2 kbPandorasBox kbMotocrossM2 kbLinks2001 kbNBAInsideDrive2000 kbSimSearch Version : :1.0,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.