DOCUMENT:Q275006 14-AUG-2002 [homegame] TITLE :Combat Flight Simulator 2: Known Video Issues PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbgraphic kbhw kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= This article describes some known video-related issues that you may experience when you play in Microsoft Combat Flight Simulator 2. MORE INFORMATION ================ The following video adapters and chip sets have known video-related issues in Combat Flight Simulator 2. 3Dfx - Voodoo and Voodoo II Chip Sets ------------------------------------- - When a video adapter that is based on a Voodoo or Voodoo II chip set (Diamond Monster I and II, Canopus Pure 3D I and II, and Creative Labs Voodoo Blaster) is installed in your computer, you may not be able to select the video adapter in Combat Flight Simulator 2. To resolve this issue, restart your computer. - If a Diamond Monster II video adapter is installed in your computer with the retail video driver, Combat Flight Simulator 2 may not recognize the video adapter. To resolve this issue, download and install the latest video driver for your video adapter from the following S3 Web site: http://www.s3.com - Voodoo I users may see a band of rectangles that briefly appear horizontally across the screen. This condition occurs when new textures are downloading and audio is playing. This is an issue with the video adapter and there is no known fix. - The color palette may be distorted or text may be unreadable. To resolve this issue, download and install the latest video driver for your video adapter. Voodoo 5 -------- - If you use the Tool tips feature, the frame rate may slow down by 90%. nVidia GeForce DDR ------------------ - Ground textures or aircraft textures may appear black or disappear. To attempt to resolve this issue, download and install the latest Detonator 3 video driver for your video adapter from the following nVidia Web site: http://www.nvidia.com Rush Chip Set (Hercules Stingray 128 /3D) ----------------------------------------- - When you quit Combat Flight Simulator 2, your computer may stop responding (hang). This behavior can occur if you are using version 4.10.1.2059 of the 3Dfx Voodoo Rush video driver. To resolve this issue, download and install the 3Dfx Voodoo Rush Reference Drivers for Windows 95/98 (Single Board) from the following 3Dfx Web site: http://www.3dfx.com ATI Radeon 7200, ATI Radeon 64 MB DDR VIVO ------------------------------------------ Hardware Transform and Lighting (T&L) may exhibit one of the following symptoms: - T&L may not remain functioning between CFS2 sessions. - T&L may only work if the feature is disabled in CFS2. - A change in the video resolution setting in CFS2 may cause the symptoms to alternate. To resolve this behavior: 1. From the main screen, click Settings. From within the game, press and hold down ALT, and then from the Options menu, click Settings. 2. Click Advanced Settings. 3. Click to select the T&L option. 4. Click OK twice. If T&L is not enabled, repeat steps 1-4 and click to clear the option. NOTE: To ensure T&L is working, switch to the Spot Plane view (from the Views menu, higlight New View, and then click Spot Plane). With NUM LOCK on, press the keys on the number pad to switch views. Make sure you are viewing the side of the aircraft that has sun shining on it. The shady side of the air raft may appear dark as though T&L is not enabled. ATI Rage -------- - When an ATI Rage video adapter is installed in your computer, textures may be missing or distorted. You may be able to improve the textures by turning off MIP Mapping in Combat Flight Simulator 2. ATI Rage II, ATI Rage II+ or ATI Rage Pro Chip Sets --------------------------------------------------- - When a video adapter that uses an ATI Rage II or an ATI Rage II+ chip set is installed in your computer, you may receive graphic errors To resolve this behavior, download and install the latest video driver from ATI. NOTE: The ATI Xpert@work and the ATI Xpert@play video adapters are based on the ATI Rage Pro chip set. Cirrus Logic ------------ - When a video adapter that is based on the Cirrus Logic CL-546X chip set (including the Creative Labs Graphics Blaster 3D video adapter) is installed in your computer, text may be corrupt. - When you use the Microsoft Windows 98 default video driver (Cirruslg.drv version 4.10.1637) or the Cirrus Logic video driver (546x.drv version 4.10.01.1701), textures may be corrupt in different screen resolutions and color palette settings. To resolve this issue, download and install the latest video driver available for your video adapter from the manufacturer of your video adapter. Diamond Fire GL 1000 Pro ------------------------ - When a Diamond Fire GL 1000 Pro video adapter is installed in your Microsoft Windows 2000-based computer, Combat Flight Simulator 2 may randomly stop responding (hang). There is no known workaround for this issue. Matrox G-100 Chip Set (Productiva G-100) ---------------------------------------- - When a video adapter that is based on the Matrox G-100 chip set is installed in your computer, aircraft and ground textures may appear blurry or distorted. To resolve this issue, download and install the latest video driver from Matrox. - When a video adapter that is based on the Matrox G-100 chip set is installed in your computer, the propeller, aircraft canopy, and explosions may appear in a checkered pattern. This issue is a limitation of the video adapter. Matrox G-200 Chip Set (Millennium and Mystique G-200) ----------------------------------------------------- - When a video adapter that is based on the Matrox G-200 chip set is installed in your computer, ground textures may appear distorted. To resolve this issue, download and install the latest video driver from Matrox. Matrox Mystique and Mystique 220 -------------------------------- - When a Matrox Mystique or a Matrox Mystique 220 video adapter is installed in your computer, Combat Flight Simulator 2 runs in Software mode only. These video adapters do not support the features required to run Combat Flight Simulator 2. Mpact II 3DVD (STB Nitro DVD) ----------------------------- - When Microsoft released Combat Flight Simulator 2, no Mpact II 3DVD video driver was compatible with Combat Flight Simulator 2. Contact your video adapter manufacturer to inquire if an updated video driver is available for your video adapter. If an updated video driver is not available for your video adapter, run Combat Flight Simulator 2 in 3-D software mode. nVidia Riva TNT (STB Velocity V4400) ------------------------------------ - When a video adapter that is based on the nVidia Riva TNT chip set is installed in your computer, the cockpit may flicker. To resolve this issue, download and install the latest video driver for your video adapter from the following nVidia Web site: http://www.nvidia.com Riva 128 (STB Velocity 128, Diamond Viper V330) ----------------------------------------------- - When a Dell OEM version of the STB Velocity 128 video adapter is installed in your computer, you may see white horizontal flashes on the screen. To resolve this issue, download and install the latest video driver from the following Dell Web site: http://www.dell.com - When a Diamond Viper V330 video adapter is installed in your computer, your computer may stop responding (hang) when your aircraft crashes. To resolve this issue, download and install the latest Diamond Viper V330 video driver from the following Diamond Web site: http://www.diamondmm.com Permedia 2 Chip Set ------------------- NOTE: The following video adapters are based on the Permedia 2 chip set: - AccelSTAR II (found in Gateway E3000, and Gateway E5000 computers) - AGP 3D Mars-2 - AGP Mars-2 - Creative Labs Graphics Blaster Exxtreme - Diamond FireGL 1000 Pro - Gloria Synergy - When a video adapter that is based on the Permedia 2 chip set is installed in your computer, you may experience graphic errors such as a green color palette distortion, missing or corrupt textures, and blurry text. To resolve this issue, download and install the latest video driver for your video adapter. - When you press W while an auxiliary window is the active window, two overlapping view panes may be displayed on the screen. This behavior can occur if Combat Flight Simulator 2 is not running in Full Screen mode. There is no resolution for this issue. - If you use a 1600 by 1200 screen resolution, sliding polygons may be displayed at the bottom of the screen. PowerVR PCX2 (Grafixstar - Apocalypse 5D) ----------------------------------------- - When a video adapter that is based on the PowerVR PCX2 chip set is installed in your computer, polygons may be displayed in the fog. To resolve this issue, click to clear the Enable Hardware check box in the Settings dialog box in Combat Flight Simulator 2. Rendition V2x00 (Hercules Thriller 3D, Diamond Stealth II S220) --------------------------------------------------------------- - When a video adapter that is based on the Rendition V2x00 chip set is installed in your computer, some graphic errors may occur. There is no known resolution for this issue. You may be able to resolve some of the issues by downloading and installing the latest video driver for your video adapter from the manufacturer of your video adapter. Rendition V1000 (Creative Labs 3D Blaster, Canopus Total 3D, Sierra Screaming 3D) --------------------------------------------------------------------------------- - When a video adapter that uses the Rendition V1000 chip set is installed in your computer, some graphic errors may occur. To resolve this issue, download and install the latest video driver for your video adapter from the following Rendition Web site: http://www.rendition.com S3 Trident Cyber 9397 --------------------- - When a video adapter that is based on the S3 Trident Cyber 9397 chip set is installed in your computer, the gun sight may appear distorted. There is no known resolution for this issue. S3 SuperSavage and S3 SavageMX ------------------------------ When you play Combat Flight Simulator 2 on Windows XP, you may experience any of the following symptoms: - Game textures may be missing. - The game screen does not fill up the whole screen. - The aircraft textures are missing or black. Contact your computer or video card manufacturer to get the latest drivers installed. If the issue continues to occur, there are three possible ways to work around it. Workaround 1: 1. Start the game, click Settings and then click Advanced Settings. 2. Under Device, select the S3 Graphics card. Do not select "Primary Display Adapter". 3. Click OK, and then restart the game. Workaround 2: Run the game in Windowed Mode. To do this, start the game and then press ALT+ENTER on your keyboard. You can see the game menu in Windowed Mode. Workaround 3: Reduce your hardware acceleration setting. To do this: 1. Start the game, and then click Settings. 2. Click Advanced Settings. 3. Click to clear the "Enable Hardware Acceleration" check box. 4. Click OK. Contact Your Video Adapter Manufacturer --------------------------------------- For information about how to contact your video adapter manufacturer to inquire about how to obtain and install the latest video driver for your video adapter, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z To identify the manufacturer and model of your video adapter: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. If you are using a Microsoft Windows 95-based or a Microsoft Windows 98-based computer, click the Device Manager tab. If you are using a Microsoft Windows 2000-based computer, click the Hardware tab, and then click Device Manager. 4. Click the plus sign (+) next to "Display adapters" to expand the branch. 5. Under the "Display adapters" branch, note the manufacturer and model of your video adapter, and then click OK. 6. Close all open windows on the desktop. NOTES: Reference drivers are drivers that are released by the manufacturers of specific video chip sets. Retail drivers are drivers that are released by the manufacturer of a video adapter or sound card that use a specific chip set. If you experience issues when you use the most recent retail drivers supplied by the manufacturer of your video adapter, use the latest reference driver from the manufacturer of your video adapter chip set. To view a list of available video drivers, visit the following Microsoft Web site: http://www.microsoft.com/games/combatfs/drivers.htm Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Additional query words: 1.00 msgame combatfs cfs2 corrupted blurry fuzzy ground ====================================================================== Keywords : kb3rdparty kbdisplay kbgraphic kbhw kbimu kbHardware Technology : _IKkbbogus kbGamesSearch kbCombatFlightSim2 kbCombatFlightSimSearch kbSimSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.