DOCUMENT:Q276530  20-OCT-2000  [homegame]
TITLE   :Golf 2001: Golf Quits Unexpectedly After the Splash Screen
PRODUCT :Microsoft Home Games
PROD/VER::
OPER/SYS:
KEYWORDS:kb3rdparty kbenv w_golf kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Golf 2001 Edition 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start Microsoft Golf 2001 Edition, the game may quit unexpectedly after
the splash screen is displayed.

NOTE: After the splash screen is displayed, the introductory video should play,
and then the game should start.

CAUSE
=====

This behavior can occur if either of the following programs are running on your
computer:

 - Logitech QuickCam
 - Microsoft NetMeeting

In addition, programs that use Microsoft Windows MCI video playback can cause
this behavior to occur.

RESOLUTION
==========

To resolve this issue, quit any programs that use Windows MCI video playback,
such as the programs that are listed in the "Cause" section of this article.

To quit programs that are running in the background, follow these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.

2. In the Close Program dialog box, click any program except Explorer or
   Systray, which are components of Microsoft Windows, and then click End Task.

   If you receive a message stating that the program is busy or not responding,
   click End Task again.

3. Repeat steps 1 and 2 to quit all unnecessary programs that are running on
   your computer.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: msgame golf2001 movie startup exits

======================================================================
Keywords          : kb3rdparty kbenv w_golf kbimu 
Technology        : kbHomeProdSearch kbGamesSearch kbGolfSearch
Version           : :
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.