DOCUMENT:Q284206 12-JUN-2001 [homegame] TITLE :Motocross Madness 2: Textures Are Distorted on Intel 810 PRODUCT :Microsoft Home Games PROD/VER::2.0 OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Motocross Madness 2, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft Motocross Madness 2, you may experience one of the following symptoms: - The motorcycle rider graphic is completely black or white. - The ground texture is completely black or white. - The motorcycle is invisible. CAUSE ===== This behavior can occur if a video adapter that is based on the Intel 810 chip set is installed in your computer. RESOLUTION ========== To resolve this issue, download and install the latest version of the video driver for your video adapter from your hardware manufacturer's Web site, or download and install the video driver from the following Intel Web site: http://support.intel.com/support/swd/graphics.htm If the issue continues to occur, configure the 3-D renderer to use Software Rasterization when you start the game. To do this, click Software Rasterization in the "Please Choose a 3-D Card" dialog box that is displayed on the screen when you start the game. If the "Please Choose a 3-D Card" dialog box is not displayed when you start the game: 1. On the Motocross Madness 2 startup screen, click Options (the three gears). 2. Click Advanced. 3. Click to select the "Show 3-D Renderer Selector at Startup" check box. 4. Click Back (the pointing hand) until you return to the Motocross Madness 2 startup screen. 5. Quit and then restart Motocross Madness 2. MORE INFORMATION ================ To identify the manufacturer and model of your video adapter: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Click the PLUS SIGN (+) next to "Display adapters" to expand the branch. 5. In the "Display adapters" branch, note the manufacturer and the model of your video adapter, and then click OK. 6. Close Control Panel. For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: msgame mcm2 ====================================================================== Keywords : kbimu Technology : kbGamesSearch kbMotocrossSearch kbMotocrossM2 Version : :2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.