DOCUMENT:Q284277  03-JAN-2002  [homegame]
TITLE   :Casino: Game Quits Unexpectedly
PRODUCT :Microsoft Home Games
PROD/VER::
OPER/SYS:
KEYWORDS:kbimu

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The information in this article applies to:

 - Microsoft Casino 
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SYMPTOMS
========

When you play Microsoft Casino, the game may quit unexpectedly.

CAUSE
=====

This behavior can occur if a Master Riptide sound card is installed on your
computer and its driver is not compatible with the game.

RESOLUTION
==========

To resolve this issue, contact the manufacturer of your sound card to inquire
about how to obtain and install the latest sound driver for your sound card.

For information about how to contact the manufacturer of your sound card, click
the appropriate article number below to view the article in the Microsoft
Knowledge Base:

   Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

   Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

   Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION
================

To determine the manufacturer and model of your sound card:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click the Device Manager tab.

4. Click the PLUS SIGN (+) next to "Sound, video and game controllers" to expand
   the branch.

5. Note the manufacturer and model of the sound card that is listed in the
   "Sound, video and game controllers" branch.

6. Click OK, and then close Control Panel.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: msgame kb3rdparty kbsound rip tide audio crash drop hang hewlet packard hp pavilion poker desktop drops hangs

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Keywords          : kbimu 
Technology        : kbHomeMMsearch kbGamesSearch kbCasino
Version           : :
Issue type        : kbprb

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