DOCUMENT:Q291800 18-JAN-2002 [homegame] TITLE :Fatal Exception Error when Attempting Multiplayer Connection PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MechWarrior 4: Vengeance - Microsoft Links LS 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When attempting to play a multiplayer game by using TCP/IP or Gaming Zone with one of the programs listed at the beginning of this article, you may see a blue screen containing a message similar to the following: OE: Page fault occurred at 028:DCDC2FF5 in VXD Win95ac. The memory address may vary. CAUSE ===== This behavior may occur if either of the following is true: - The system modem is using outdated drivers. -or- - The system modem is damaged. RESOLUTION ========== To resolve this problem, download and install updated drivers for your modem. For information about how to contact your modem manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z If the updated drivers do not resolve this problem, you may need to replace the modem. MORE INFORMATION ================ To determine the manufacturer of your modem, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click the System icon. 3. Click the Device Manager tab. 4. Double-click Modem. In the drop-down list, you will see the model of your modem. 5. Click OK. Additional query words: conexant win95ac.vxd ====================================================================== Keywords : kbimu Technology : kbLinkGolfSearch kbGamesSearch kbGolfSearch kbLinksLS2000 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.