DOCUMENT:Q297183 29-JAN-2002 [homegame] TITLE :Age of Empires II Error Message: Unable to Join PRODUCT :Microsoft Home Games PROD/VER::2.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires II: The Age of Kings, version 2.0, used with: - Microsoft Zone.com ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to join a multiplayer game of Microsoft Age of Empires II: The Age of Kings on Zone.com, you may receive the following error message: Unable to Join CAUSE ===== This behavior can occur when the DirectPlay ports used by the game are not open on the network. RESOLUTION ========== To resolve this issue, configure the network. For additional information about how to configure the network for use with Age of Empires II, click the article number below to view the article in the Microsoft Knowledge Base: Q240429 DirectX: Ports Required to Play on a Network Additional query words: msgame ====================================================================== Keywords : kberrmsg kbimu Technology : kbHomeProdSearch kbGamesSearch kbAOESearch Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.