DOCUMENT:Q301612 29-JAN-2002 [homegame] TITLE :MechWarrior 4.0: Cannot Start MechWarrior PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MechWarrior 4: Vengeance ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start MechWarrior 4, the MechWarrior Vengeance splash screen appears, then a black MechWarrior Vengeance window appears, and then the computer stops responding (hangs). CAUSE ===== This issue can occur when the colors settings in the Display Properties dialog box are set too low. MechWarrior 4 requires a color depth setting of 16-bit or greater. RESOLUTION ========== To resolve this issue, set the color depth to 16-bit or greater. To do this, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. In Control Panel, double-click Display. 3. In the Display Properties dialog box, click the Settings tab. 4. In the Colors list, click "High Color (16 bit)" or greater. 5. Click Apply. The following message appears: The settings you have chosen may cause some programs to operate improperly if you do not restart your computer now. Would you like to: - Restart the computer with the new color settings? - Apply the new color settings without restarting? 6. Click "Apply the new color settings without restarting?", click OK, and then click OK in the Display Properties dialog box. 7. Restart the computer. Additional query words: msgame ====================================================================== Keywords : kbimu Technology : kbGamesSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.