DOCUMENT:Q318850 07-MAY-2002 [homegame] TITLE :FS2002: Error Message When You Try to Read a Library/Help File PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator 2002 Professional Edition - Microsoft Flight Simulator 2002 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open any of the Microsoft Flight Simulator 2002 handbooks in Library/Help, you receive an error message similar to one of the following: You must have Adobe Acrobat Reader installed to read this handbook. Please install Acrobat Reader and restart Flight Simulator 2002. -or- Paint cannot read the file, this is not a valid bitmap file or its format is not currently supported. CAUSE ===== This problem occurs when one of the following conditions is true: - The Adobe Acrobat Reader program was not installed correctly when Flight Simulator was installed. -or- - The Adobe Acrobat Reader program on your computer is corrupted or damaged. RESOLUTION ========== To resolve this problem, reinstall Adobe Acrobat Reader. To do this, follow these steps: 1. Insert Flight Simulator 2002 Disc 1 into your CD-ROM drive or DVD-ROM drive and hold down the SHIFT key to prevent Autorun from starting. 2. Double-click My Computer on the desktop. 3. Right-click FS_DISK_1, and then click Install Adobe Acrobat Reader 4.05. 4. Follow the on-screen instructions to install Acrobat Reader. Additional query words: msgame ====================================================================== Keywords : kbimu Technology : kbGamesSearch kbFlightSimSearch kbFlightSim2002 kbFlightSim2002Pro Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.