DOCUMENT:Q109221 27-NOV-1999 [homekids] TITLE :Writer/Artist: Setup Does Not Run in Windows 3.1 Standard Mode PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,1.1,1.1a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a - Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a ------------------------------------------------------------------------------- SUMMARY ======= Creative Writer and Fine Artist setup does not run in Windows 3.1 Standard Mode and generates the following message if you try to run setup without being in Enhanced Mode: You need to run Windows in Enhanced Mode to run Setup. The advanced animation and sound features in Creative Writer and Fine Artist require Windows to be running in Enhanced Mode. These features are not adequately supported by Standard Mode. That is why the Creative Writer and Fine Artist boxes state that you need a 386 or higher processor, and recommend a minimum of 4MB of RAM. RESOLUTION ========== To avoid this problem, do the following: 1. Exit Windows. 2. At the MS-DOS command prompt, type "win /3" (without the quotation marks). This runs Windows in enhanced mode. 3. Insert the Creative Writer or Fine Artist diskette (or CD-ROM) in drive. 4. From the File menu in Program Manager, choose Run. 5. Diskette: Type "a:\setup" (without the quotation marks) and press "ENTER" (without the quotation marks). CD-ROM: Type "d:\setup" (without the quotation marks) and press "ENTER" (without the quotation marks). After following these steps, you should be able to install Creative Writer or Fine Artist successfully. Additional query words: 1.00 kbhowto windows enhanced mode kids 3.10 startup launch boot win mskids mczee 1.10 wm_artist 1.10a installation setup set up error errmsg ====================================================================== Keywords : Technology : kbHomeProdSearch kbZNotKeyword2 kbCreativeWriter100 kbCreativeWriter110 kbCreativeWriter110a kbFineArtist100 kbFineArtist110 kbFineArtist110a Version : WINDOWS:1.0,1.1,1.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.