DOCUMENT:Q110194  12-JUN-2001  [homekids]
TITLE   :Kids: HP DeskJet 500/550C Omits Patterns
PRODUCT :Microsoft Home Kids Products
PROD/VER:WINDOWS:1.0,1.1,1.1a,3.0; :2.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a 
 - Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a 
 - Microsoft WordArt, version 2.0 
 - Microsoft PowerPoint for Windows, version 3.0 
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SYMPTOMS
========

When you print Creative Writer and Fine Artist documents, PowerPoint slides, or
WordArt objects to a Hewlett-Packard (HP) 500 series DeskJet printer, you may
find that spletters (shape text objects) do not print correctly. The HP DeskJet
500 series printers omit the patterns in spletters. Patterned spletters are
printed with solid instead of patterned fills. This problem has also been
reported on HP4Si printers running with Windows 95.

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Upgrading the printer driver does not resolve the problem; the problem occurs
with the HP DeskJet driver versions 3.1, 4.0, 5.0 and 6.0.


NOTE: The Canon BubbleJet 600 and 600e may display the same behavior because the
BubbleJet 600 and 600e drivers are based on the HP DeskJet driver.


MORE INFORMATION
================

The patterns in spletters print correctly from Creative Writer for the Macintosh
to HP DeskWriter printers. The DeskWriter series is Hewlett- Packard's
Macintosh-platform equivalent of the DeskJet series.

Additional query words: 1.00 mac kids printout w_wordart word art win Panasonic kx-p kxp fine artist wm_artist hewlett packard desk jet winppt writer wm_ole techinfo mczee mskids 4.0 3.0 macppt 1.10a

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Keywords          :  
Technology        : kbWordSearch kbHomeProdSearch kbPowerPtSearch kbWordArtSearch kbZNotKeyword2 kbPowerPt300 kbWordArt200 kbCreativeWriter100 kbCreativeWriter110 kbCreativeWriter110a kbFineArtist100 kbFineArtist110 kbFineArtist110a
Version           : WINDOWS:1.0,1.1,1.1a,3.0; :2.0

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Copyright Microsoft Corporation 2001.