DOCUMENT:Q119060 27-NOV-1999 [homekids] TITLE :Writer/Artist: Starts in Black and White PRODUCT :Microsoft Home Kids Products PROD/VER:MACINTOSH:1.0,1.1,1.1a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for the Macintosh, versions 1.0, 1.1, 1.1a - Microsoft Fine Artist for the Macintosh, versions 1.0, 1.1, 1.1a ------------------------------------------------------------------------------- SYMPTOMS ======== Creative Writer and/or Fine Artist may start in black and white on a color Macintosh monitor. CAUSE ===== This will occur if the memory allocation to the application is less than 1536K. MORE INFORMATION ================ Setup checks for available memory on the Macintosh before it allocates a specific amount of memory to Creative Writer or Fine Artist. It is likely that when Setup was run, it perceived that there was not a lot of memory available on the Macintosh, and allocated 1536K or less to the application. The following are the default memory allocations on a Macintosh with adequate available memory: Suggested: 4096K Minimum: 1024K Preferred: 4096K RESOLUTION ========== To resolve this problem, follow these steps: 1. From the Apple menu, choose About This Macintosh to see how much total memory exists on the computer, and to determine the largest unused block. (On System 6.x Macintoshes, choose About the Finder.) 2. If there is enough memory available, allocate more memory to the application. Do not allocate more than the largest unused block. If there is not enough memory available, see the "Apple Macintosh User's Guide" for information about memory management on the Macintosh. After following these steps, the application(s) should run in color. Additional query words: 1.00 mskids mac colors grey gray grayscale 1.10 kids mczee screen display wm_artist 1.10a ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbPTProdChange kbCreativeWriter110Mac kbCreativeWriter110aMac kbCreativeWriter100Mac kbFineArtist110Mac kbFineArtist110aMac kbFineArtist100Mac Version : MACINTOSH:1.0,1.1,1.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.