DOCUMENT:Q148645 15-OCT-1999 [exchange] TITLE :XADM: Err Msg: Operation Terminated with Error -1032 PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbtool exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Eseutil.exe (Exchange Server 5.0 and 5.5) or the Edbutil.exe (Exchange Server 4.0) utility that ships with Microsoft Exchange Server to compact the database or to make storage contiguous, the following error may appear: Operation terminated with error -1032 CAUSE ===== The appropriate Windows NT service must be stopped before Eseutil/Edbutil is run. RESOLUTION ========== Which service needs to be stopped depends on whether you are running Eseutil/ Edbutil against the directory or the information store. For the directory, stop the Microsoft Exchange Directory service. For the information stores, stop the Microsoft Exchange Information Store service. If the services appear to be stopped, but error -1032 still occurs, change all affected services to manual and restart the computer. This will ensure the service is stopped. However, after Eseutil.exe/Edbutil.exe runs, you must change the services back to automatic. The following error message may also indicate a file permission or attribute problem: Running error.exe -1032 Error -1032 (0xfffffbf8) = JET_errFileAccessDenied Stated: Permission issues can also cause this error message: Error -1032 (0xfffffbf8) = JET_errFileAccessDenied Additional query words: ====================================================================== Keywords : kbtool exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.