DOCUMENT:Q126435 04-MAY-1999 [automap] TITLE :Automap Road Atlas: Road Symbols Print in Solid Black PRODUCT :Microsoft Automap PROD/VER:WINDOWS:3.0,3.02,3.03,3.04 OPER/SYS: KEYWORDS:kbfaq ====================================================================== 3.00 3.02 3.03 3.04 WINDOWS kbprint kb3rdparty kbgraphic kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Automap Road Atlas for Windows, versions 3.0, 3.02, 3.03, 3.04 ------------------------------------------------------------------------------- SYMPTOMS ======== When printing from Automap Road Atlas for Windows, the road symbols on a route may print as a solid black symbol. RESOLUTION ========== Workaround 1 ------------ Change the installed Windows video display driver to VGA. For information about changing your video mode, see your Windows printed documentation or online Help. Workaround 2 ------------ 1. Run Automap Road Atlas. 2. From the File menu, choose Print. 3. Choose Options and select the Use Hatched Brushes box. Workaround 3 ------------ To avoid this problem, install the Dell S3 video driver version 1.3 according to the manufacturer's instructions. MORE INFORMATION ================ The fault occurs because of a fault within the video driver and not the printer driver. The Dell S3 version 2.0 drivers can cause the problem to occur. Changing to the earlier version 1.3 video driver corrects the problem. The Dell S3 version 2.0 driver causes striping of the text on map printouts if the Print True Type as Graphics option is enabled. The problem does not occur with the Dell S3 version 1.3 video driver. The problem has been corrected in version 3.05 of Automap Road Atlas. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: reference printing route ====================================================================== Keywords : kbfaq Technology : kbHomeMMsearch kbAutomapSearch kbAutomapRoadAtlas300 kbAutomapRoadAtlas302 kbAutomapRoadAtlas303 kbAutomapRoadAtlas304 Version : WINDOWS:3.0,3.02,3.03,3.04 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.