DOCUMENT:Q153962 31-MAR-1999 [exchange] TITLE :XADM: Err Msg: The Interface is Unknown PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create a new Exchange user mailbox, the following error may appear after selecting OK or Apply: The interface is Unknown Microsoft Windows NT ID no:0x00206b5 OK After you click OK, the user account is not created and the User properties dialog box remains on the screen. RESOLUTION ========== Verify the Net Logon service is started in the Services in Control Panel,and that the service is configured to start up automatically. MORE INFORMATION ================ NETLOGON is a resource used by the Net Logon service for processing domain logon requests. Net Logon provides authentication of account logons, and keeps the domain's security database synchronized between the primary domain controller and the other Windows NT Server domain controllers of the domain. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.