DOCUMENT:Q127912 30-APR-1999 [homekids] TITLE :Writer/Artist: Paint Bucket Does Not Fill PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,1.1,1.1a OPER/SYS: KEYWORDS:kbfaq ====================================================================== 1.00 1.10 1.10a WINDOWS kbenv kbprb kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a - Microsoft Creative Writer for Windows, versions 1.1, 1.1a ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Paint Bucket tool to color an object or background in Fine Artist, or to color a picture in the CD-ROM version of Creative Writer, the tool may place a small line of color instead of filling the area. This behavior occurs if you are using an ATI Mach 64 video card set for more than 256 colors and with certain other settings. NOTE: It may also occur if other certain video drivers are set to show more than 256 colors. RESOLUTION ========== To resolve the problem, use the following steps: Set the video display driver to show 256 colors. If using ATI Mach 64 video card: In Program Manager, go to the ATI DeskTop program group and click About DeskTop to determine which version of ATI DeskTop is installed on your computer. Follow the appropriate steps according to your version of ATI DeskTop. ATI DeskTop Version 1.2 and FlexDesk Version 3.0 ------------------------------------------------ 1. Run the ATI FlexDesk utility and choose Advanced. 2. Make sure Color Palette is set to On, then choose OK. 3. Choose OK again to close FlexDesk. 4. A message appears stating that you need to restart Windows for changes to take effect. Do NOT restart Windows; choose Continueinstead. 5. From the ATI DeskTop, choose WinSwitch. 6. If the Enabled check box is selected, clear the check box. 7. You should again receive a message to restart Windows. Choose Restart Windows. This version of the ATI Mach 64 driver with these settings works with all Microsoft Kids products. ATI DeskTop version 1.31 and FlexDesk version 3.0 ------------------------------------------------- You need a newer video driver to correctly run these programs. If the Color Palette is turned On, you can save your work, but the paint bucket does not work. If the Color Palette is turned Off, the paint bucket works, but when you save your work in Fine Artist, the saved document is black. ATI DeskTop version 1.4 and FlexDesk version 3.0 ------------------------------------------------ 1. Run the ATI FlexDesk utility and choose Advanced. 2. Make sure Color Palette is set to Off, then choose OK. 3. Choose OK again to close FlexDesk. 4. You should receive a message stating that you need to restart Windows for changes to take effect. Do NOT restart Windows; choose Continue instead. 5. From the ATI DeskTop, choose WinSwitch. 6. If the Enabled check box is selected, clear the check box to turn off (disable) this feature. 7. You should again receive a message to restart Windows. Click Restart Windows. This version of the ATI Mach 64 driver with these settings works only with Creative Writer and Fine Artist. For other Microsoft Kids products, or other multimedia products that require 256 palette colors, obtain the ATI Mach 64 DeskTop version 1.2 with FlexDesk version 3.0 from ATI or from your computer manufacturer. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 1.10 1.10a kids mskids cw fa mczee cd disk diskette ATI color paintbucket Mach64 picture pictures sticker stickers palette wm_writer cd-rom cdrom floppy graphic ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbZNotKeyword2 kbCreativeWriter110 kbCreativeWriter110a kbFineArtist100 kbFineArtist110 kbFineArtist110a Version : WINDOWS:1.0,1.1,1.1a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.