DOCUMENT:Q128481 26-MAY-2001 [homekids] TITLE :Encarta '95: MindMaze Hangs with Ensoniq Sound Card PRODUCT :Microsoft Home Kids Products PROD/VER::1995 edition OPER/SYS: KEYWORDS:win31 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== Sounds play as normal in the Encarta Encyclopedia, but may hang in the MindMaze game. The game will not hang if MindMaze sounds are turned off. CAUSE ===== Your sound card drivers may be outdated. This problem has been reported to happen with the Ensoniq SoundScape driver version 1.2. RESOLUTION ========== Obtain the updated sound card drivers from Ensoniq. The last known update is version 1.30.03. The Sndscape.drv file is dated 5/16/95. Ensoniq (610) 647-3930 Main number Ensoniq (800) 942-0096 Soundscape/multimedia tech support Ensoniq (610) 647-3195 BBS The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ensonic 1995multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : win31 Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1995Mac Version : :1995 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.