DOCUMENT:Q129453 24-JUL-2001 [homekids] TITLE :Explorapedia: Error Messages When Running Explorapedia PRODUCT :Microsoft Home Kids Products PROD/VER:1.00 OPER/SYS: KEYWORDS:kbenv kberrmsg kbhw kbsound kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Explorapedia series: World of Nature for Windows, version 1.0 - Microsoft Explorapedia series: World of People for Windows, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= This article lists the error messages that you may receive when you run Explorapedia and the Microsoft Knowledge Base articles that address the specific problem. NOTE: Explorapedia error messages that reference a number beginning with 8 or 4 refer to a problem with sound. MORE INFORMATION ================ If you receive the following error message(s): Explorapedia error 800xxxxxx-x (or 48xxx-xx) An error occurred while starting Explorapedia. Restart Windows and try again. If that fails to correct the problem, run Setup from the Explorapedia CD-ROM again. Please see the following article(s) in the Microsoft Knowledge Base: Q124812 Kids: Hangs With Ensoniq Sound Card If you receive the following error message(s): Explorapedia error 80048212-0 An error occurred while starting Explorapedia. Restart Windows and try again. If that fails to correct the problem, run Setup from the Explorapedia CD-ROM again. Please see the following article(s) in the Microsoft Knowledge Base: Q126745 Explorapedia: ErrMsg: Error 8## (or 4##) When Starting Explorapedia If you cannot hear Tad's narration, but you can hear other sounds in the program. Please see the following article(s) in the Microsoft Knowledge Base: Q125957 Explorapedia: Cannot Hear Tad's Narration If you receive the following error message(s): Cannot open .TDF file. Run setup again. -or- is unable to locate a necessary file. Make sure the is in your CD-ROM drive and try again. If the disk is in your drive and you continue to get this message, run setup again. -or- Cannot find file C:\Mskids\Leopard\Leopard.tdf Please see the following article(s) in the Microsoft Knowledge Base: Q126006 Explorapedia: ErrMsg: Cannot Open .TDF; Unable to Locate If you receive the following error message(s): Invalid TrueType font detected. An application used a TrueType font that caused an error in Windows. Please see the following article(s) in the Microsoft Knowledge Base: Q131108 Kids: Invalid TrueType Font Detected If you receive the following error message(s): Error accessing d:\ drive. -or- Internal error XXX... -or- Block verification error. -or- File copy operation failed... -or- Out of memory -or- Program Error: Terminating Application (This occurs with MSB Dinosaurs when accessing the Clues Book.) Please see the following article(s) in the Microsoft Knowledge Base: Q124969 Kids: ErrMsg: Error Messages When Accessing CD-ROM Drive Additional query words: kbhowto ensonic mskids kids tad series explore kbmm errors errmsg wave wav problem freeze crash drop number 800 80 world of nature people kbtshoot ====================================================================== Keywords : kbenv kberrmsg kbhw kbsound kbHardware Technology : kbHomeMMsearch kbZNotKeyword2 kbExplorapediaNature100 kbExplorapediaPeople100 Version : 1.00 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.