DOCUMENT:Q139658 29-NOV-1999 [homekids] TITLE :Writer/Artist: ErrMsg: Could Not Create The File Named... PRODUCT :Microsoft Home Kids Products PROD/VER:MACINTOSH:1.0,1.1,1.1a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for the Macintosh, versions 1.0, 1.1, 1.1a - Microsoft Fine Artist for the Macintosh, versions 1.0, 1.1, 1.1a ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Setup for Creative Writer or Fine Artist, you may receive one of the following error messages: Setup Message Could not create the file named '[your hard drive name]: MSKIDS: CLEANUP' -or- Setup Message Could not create the file named '[your hard drive name]: MSKIDS: Creative Writer 1.1(a)' -or- Setup Message Could not create the file named '[your hard drive name]: MSKIDS: Fine Artist 1.1' where [your hard drive name] is the name of your hard drive. These errors are generated when a previous installation of Creative Writer or Fine Artist has been moved to the System Folder. RESOLUTION ========== The MSKids folder, located in the System Folder, must be removed. To remove the folder, do the following: 1. Open the System Folder. 2. On the View menu, click By Name. 3. Locate the MSKids folder(s). 4. Drag the MSKids folder(s) to the Trash. 5. Run Setup for Creative Writer or Fine Artist again. The program should install successfully. MORE INFORMATION ================ Additional query words: kids mskids artist maggie max writer 1.10 1.10a 1.00 writer\artist try again quit set up errors cannot won't run wont will can't install installation sets errmsg ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbPTProdChange kbCreativeWriter110Mac kbCreativeWriter110aMac kbCreativeWriter100Mac kbFineArtist110Mac kbFineArtist110aMac kbFineArtist100Mac Version : MACINTOSH:1.0,1.1,1.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.