DOCUMENT:Q140766 08-NOV-2001 [homekids] TITLE :MSB Ocean: Video Distortion in Games When Using S3 Card PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,3.x OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 - the operating system: Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play games in Magic School Bus Explores the Ocean (MSB Ocean), you experience video distortion. This occurs if you are using version 2.1 of the S3 video driver in Windows 3.x. RESOLUTION ========== Upgrading to a newer version of the S3 driver for your video card resolves this problem. Find out the what video driver and version is installed on your computer. If you are using version 2.1, you need to use a more recent version. Checking Your Driver Version ---------------------------- 1. In the Main program group, run Windows Setup. 2. The information on the Display line describes which video driver and version you are currently using. For example, if you are using an S3 video driver you may see information similar to the following: S3 2.1 640x480 256 Colors 3. If your video driver is an S3 and the version is 2.1, you need to upgrade to the newest version of the S3 driver. For more information about obtaining and installing the latest S3 driver, please contact your hardware manufacturer. MORE INFORMATION ================ Version 2.11 of the S3 video driver is known to resolve the video distortion in the games. The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: kids mskids msb frizz msbo scamble distort wrong color split game oceans ocean bus stop fuzzy blurred 1.00 msbocean msboceans homekids homekid ====================================================================== Keywords : Technology : kbOSWinSearch kbHomeProdSearch kbZNotKeyword6 kbZNotKeyword kbKidsSearch kbScholasticOcean kbOSWin310 kbOSWin311 kbOSWin300 kbOSWin300a kbMSBSearch Version : WINDOWS:1.0,3.x ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.