DOCUMENT:Q141151 25-AUG-1999 [automap] TITLE :Streets 4.0: Maps Show Corrupted Phone and Zip Codes PRODUCT :Microsoft Automap PROD/VER:4.00 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Automap Streets for Windows, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view and print maps with phone codes and ZIP codes, the codes look corrupted. The corruption is seen in the last three digits of the Phone Code and the last two digits of the Zip Code. This occurs when you select all the following options in the Map Display Options section: - Phone Codes - Zip Codes - Quick draw setting RESOLUTION ========== To end the corruption problems, do the following: 1. On the Map menu in Automap, click Options. 2. Click the Drawing tab. 3. Select Regular or Enhanced. 4. Click OK STATUS ====== Microsoft has confirmed this to be a problem in Automap Streets version 4.0 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The Quick draw setting removes the background and borders for Zip Codes and Phone Numbers. Additional query words: auto auto-map automap reference kbmm multimedia multi-media mult media map ====================================================================== Keywords : Technology : kbHomeMMsearch kbAutomapSearch kbAutomapStreets400 Version : 4.00 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.