XADM: Error -1201 When Starting the IS

 Last reviewed: February 21, 1998
Article ID: Q181559
The information in this article applies to:
  • Microsoft Exchange Server, version 4.0

SYMPTOMS

When trying to start the Microsoft Exchange Information Store (IS) service, the service does not start and reports a server specific error 4294966095. The Windows NT Event Viewer indicates that the service returned an error -1201.

CAUSE

Error -1201 commonly occurs due to minor inconsistencies or corruption in the Priv.edb or Pub.edb files.

WORKAROUND

The recommended approach to resolving this problem is to restore the IS from the latest backup.

If a recent backup is not available, follow these steps:

  1. Backup the entire MDBDATA directory.
2. Run the following commands from a Windows NT command prompt: 

   EDBUTIL /d /r /ispriv
   EDBUTIL /d /r /ispub
For disk space requirement and more information about EDBUTIL, please refer to page 620 of the Exchange Administrator's guide.

MORE INFORMATION

Error -1201 refers to the Jet error : JET_errDatabaseDuplicate

The Windows NT Event Viewer Application log may also report Event ID 9037 generated by the IS. 

Keywords          : XADM
Version           : WINDOWS:4.0
Platform          : winnt
Issue type        : kbprb
Solution Type     : Info_Provided

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Last reviewed: February 21, 1998
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