DOCUMENT:Q160932 11-APR-1999 [exchange] TITLE :XADM: Error 0002 The Exchange Directory Will Not Start PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start a Microsoft Exchange service, you may receive the following Windows NT error message: Could not start the Microsoft Exchange Directory Service on \\<>. Error 0002: The system cannot find the file specified. CAUSE ===== This error occurs because the executable associated with the service is missing or corrupt. The following is a list of major Microsoft Exchange services and their associated executables: - Microsoft Exchange Information Storestore.exe - Microsoft Exchange Directory Servicedsamain.exe - Microsoft Exchange System Attendantmad.exe - Microsoft Exchange Message TransferAgentemsmta.exe - Microsoft Exchange Internet Mail Connectormsexcimc.exe - Microsoft Exchange Interchangemt.exe RESOLUTION ========== Obtain the file from backup, the Microsoft Exchange Server computer, or service pack CDs, and copy it over to the hard drive. NOTE: Error 0002 is a "File not found" Windows NT error message. It is not a Microsoft Exchange specific error and it can be generated for any service missing a required executable. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.