DOCUMENT:Q170398 23-DEC-1999 [exchange] TITLE :XADM: Error Applying Service Pack PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the Updat.exe program to apply a service pack, the following error message occurs: Could not open the file named C:\setup\bin\Address.dll CAUSE ===== The self-extracting executable for the service pack (downloaded from the Microsoft FTP site), has been expanded without using the -d switch. WORKAROUND ========== If the -d option is not used when extracting the service pack files, all the service pack files are extracted into the current working directory. Most likely, the extraction process will display messages asking the user whether certain files need to be overwritten. If the -d option is used during the service pack expansion, it will automatically create the required directories and copy files into these directories, and no files will need to be overwritten. Therefore, to work around the problem, you need to use the -d option during the service pack expansion. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.