DOCUMENT:Q164179 07-SEP-2001 [homekids] TITLE :Writer: Black Splotches when Printing to Canon BJC 600/620 PRODUCT :Microsoft Home Kids Products PROD/VER: OPER/SYS: KEYWORDS:kb3rdparty kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a, 1.1b, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use a Canon BJC600 or BJC620 to print from Creative Writer, your graphics may print out as black silhouettes, or they may print out partially in color and partially in grayscale. MORE INFORMATION ================ With some Canon Bubble Jet printers, the emulation printer drivers (e.g. Epson LQ 2550) will allow you to workaround this type of problem. For more information on Canon BJC printer driver updates, contact Canon at (800) 423-2366. Microsoft has confirmed this to be a problem in Creative Writer. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: kids kbmm mskids writer cw2 cw2.0 dark printout print-out pictures clipart clip art work bubblejet grey greyscale bubble-jet ====================================================================== Keywords : kb3rdparty kbprint Technology : kbHomeProdSearch kbCreativeWriter100 kbCreativeWriter200 kbCreativeWriter110 kbCreativeWriter110a kbCreativeWriter110b Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.