DOCUMENT:Q173464  03-APR-1999  [automap]
TITLE   :Expedia Trip Planner 98: Testing CD-ROM Drive for File Access
PRODUCT :Microsoft Automap
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kbfaq

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The information in this article applies to:

 - Microsoft Expedia Trip Planner 98 
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SUMMARY
=======

Because of physical read limitations of some CD-ROM drives, you may be denied
access to some of the files and folders on the Microsoft Expedia Trip Planner 98
compact disc. This article lists those files and supplies a method to test your
CD-ROM drive.

MORE INFORMATION
================

The CD-ROM drive may have difficulty reading the final folder, listed below,
from the Expedia Trip Planner CD-ROM:

   Folder                            Location On Disc
   ------                            ----------------
   Acmsetup\Enu\Msinfo                   566-567 MB

To test for specific drive-capacity limitations, try to access the following
files:

   Files                             Location On Disc
   -----                             ----------------
   Acmsetup\Enu\Msinfo\Msinfo32.exe      566-567 MB
   Acmsetup\Enu\Acmsetup.exe             558-559 MB
   Data\Ussart.its                       381-553 MB

The Expedia Trip Planner 98 compact disc contains 567 MB of data. The final file
on the CD-ROM is Acmsetup\Enu\Msinfo\Msinfo32.hlp.

Testing Your CD-ROM Drive
-------------------------

To test the integrity of files that you have copied from your CD-ROM drive to
your hard disk drive, compare the files using the MS-DOS File Compare program
(Fc.exe). You can use this to determine if the CD-ROM subsystem is functioning
properly at the device driver or hardware level(s).

The Fc.exe utility is a useful method for testing problems related to general
protection (GP) faults or other critical errors (such as read errors or out of
memory messages) that may occur when you use CD-ROM drives with Windows
programs.

Attempt to copy one of the following files to the hard disk drive:

   Files                             Location On Disc
   -----                             ----------------
   Acmsetup\Enu\Msinfo\Msinfo32.exe      566-567 MB
   Acmsetup\Enu\Acmsetup.exe             558-559 MB
   Data\Ussart.its                       381-553 MB

For more information about how to perform this task in Windows, see your Windows
printed documentation or online Help.

If the following error message appears

   CDR101: Not Ready

the CD-ROM drive cannot read the compact disc at the specified location. If the
file does copy, test the file's integrity by using Fc.exe with the /B (binary)
switch. For example, to compare the Msinfo32.exe file on your CD-ROM to the
version of the Msinfo32.exe file you copied to your hard disk drive, type the
following at the MS-DOS command prompt, and then press ENTER

   "fc /b d:\Acmsetup\Enu\Msinfo\Msinfo32.exe c:\Msinfo32.exe" (without the
   quotation marks)

where D is the letter of your CD-ROM drive, and C is the letter of your hard disk
drive.

If you receive errors, the CD-ROM drive is having problems reading the compact
disc at that location.

Additional query words: multi media multimedia multi-media mmtitles kbmm cd rom cd-rom compact disc read only missing unavailable read-error invalid win95 kbimu

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Keywords          :  kbfaq
Technology        : kbHomeProdSearch kbExpediaSearch
Version           : WINDOWS:
Issue type        : kbhowto

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