DOCUMENT:Q218915 08-MAY-1999 [automap] TITLE :Err Msg: This Program Cannot Continue Running Because of a... PRODUCT :Microsoft Automap PROD/VER:WINDOWS:98 OPER/SYS: KEYWORDS:kbenv kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Expedia Streets 98, version 98 - Microsoft Expedia Trip Planner 98, version 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft Expedia Streets 98 or Microsoft Expedia Trip Planner 98, you may receive the following error message: This program cannot continue running because of a problem with your pushpins. CAUSE ===== This behavior can occur if a file in the Pushpins folder is missing or damaged. RESOLUTION ========== To resolve this issue, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. Click the program you want to remove, and then click Add/Remove. 4. If you are prompted to restart Microsoft Windows, do so. 5. Click Start, and then click Run. 6. In the Open box, type the following line, and then click OK :\Program Files\Common Files\Microsoft Shared where is the drive letter of the hard disk on which Windows is installed. 7. Right-click the Pushpins folder, and then click Delete. 8. Close all open windows on your desktop, and then reinstall Expedia Streets 98 or Expedia Trip Planner 98. Additional query words: multi multi-media media mm auto-map amap ====================================================================== Keywords : kbenv kberrmsg kbimu Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets98 kbExpediaTripPlanner98 Version : WINDOWS:98 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.