DOCUMENT:Q231510  14-SEP-2001  [automap]
TITLE   :MapPoint 2000: Unable to Install from Novell NetWare File Server
PRODUCT :Microsoft Automap
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kb3rdparty kbnetwork kbsetup kbimu

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The information in this article applies to:

 - Microsoft MapPoint 2000 
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SYMPTOMS
========

If you attempt to install Microsoft MapPoint 2000 from a remote directory on a
Novell NetWare file server, you receive the following error message:

   Couldn't find the Microsoft MapPoint 2000 CD-ROM on this machine. Verify that
   this CD is correctly inserted in your CD-ROM drive, then click OK (or click
   Cancel to exit the application).

CAUSE
=====

This behavior occurs because Novell NetWare does not support the Universal
Naming Convention (UNC).

RESOLUTION
==========

To work around this issue, map the remote directory as a network drive, and then
install MapPoint 2000 from the network drive.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: mp2000 installation mount volume setup

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Keywords          : kb3rdparty kbnetwork kbsetup kbimu 
Technology        : kbHomeProdSearch kbMapptSearch kbMapPoint2000
Version           : WINDOWS:
Issue type        : kbprb

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