DOCUMENT:Q245451 27-JUL-2001 [automap] TITLE :Streets and Trips 2000: Errors When You Open Saved Trips or Maps PRODUCT :Microsoft Automap PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Expedia Streets and Trips 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open a saved trip or map in Microsoft Expedia Streets and Trips 2000, you may receive either of the following error messages: Failed to open document. Unexpected file format. After you click OK, the selected trip or map may not be displayed properly on the screen. CAUSE ===== This behavior can occur if you attempt to open trips or maps saved in Microsoft Expedia Streets 98 or Microsoft Expedia Trip Planner 98. MORE INFORMATION ================ Although you are unable to open trips or maps saved in Expedia Streets 98 or Expedia Trip Planner 98, you can convert your Expedia Streets 98 and Expedia Trip Planner 98 pushpin sets for use in Expedia Streets and Trips 2000. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q241101 How to Convert Pushpin Sets from 98 to 2000 Versions Additional query words: est2000 auto-map amap format asr amt ====================================================================== Keywords : kberrmsg kbimu Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2000 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.