DOCUMENT:Q258804 11-APR-2000 [automap] TITLE :Streets 98: Error Message on a Blue Screen When You Run Program PRODUCT :Microsoft Automap PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbdisplay kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Expedia Streets 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Expedia Streets 98, you may receive an error message on a blue screen. CAUSE ===== This behavior can occur if the following conditions are true: - You run Expedia Steets 98 on a Microsoft Windows NT-based computer. - An outdated video driver is installed on your computer. RESOLUTION ========== To resolve this issue, contact the manufacturer of your video adapter to inquire about how to obtain and install the latest version of the video driver for your video adapter. For information about how to contact the manufacturer of your video adapter, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words: streets98 automap amap auto-map crash fatal exception ipf gpf ====================================================================== Keywords : kbdisplay kberrmsg kbimu Technology : kbHomeProdSearch kbExpediaSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.