DOCUMENT:Q263707 01-JUL-2002 [automap] TITLE :MapPoint: GPS Device Not Recognized When Connected to a USB Port PRODUCT :Microsoft Automap PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbhw kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MapPoint 2001 - Microsoft MapPoint 2002 - Microsoft Streets and Trips 2001 - Microsoft Streets & Trips 2002, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= When you use a GPS device that utilizes a program to virtually map the information to the communications port it is not detected by the programs listed at the beginning of this article and you may receive the following error message: A communications (COM) port is available, but no signal is being received. Make sure the GPS receiver is turned on and connected to the correct port. MORE INFORMATION ================ Such devices include PDA or Handheld GPS adapters, and Serial-to-Universal Serial Bus (USB) port adapter. This behavior can occur if the GPS device uses a program that emulates the communications (COM) port or creates a virtual COM port. Additional query words: mp2001 map point com1 com2 serial 9-pin msgame ====================================================================== Keywords : kb3rdparty kbhw kbimu kbHardware Technology : kbHomeProdSearch _IKkbbogus kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001 kbExpediaStreets2002 kbMapPoint2002 Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.