DOCUMENT:Q265390 06-AUG-2002 [automap] TITLE :MapPoint 2001: Error Message When You Open File in the Briefcase PRODUCT :Microsoft Automap PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MapPoint 2002 - Microsoft MapPoint 2001 - Microsoft Streets & Trips 2002, version 1.0 - Microsoft Streets and Trips 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to open a Microsoft MapPoint 2001/2002 or a Microsoft Streets and Trips 2001/2002 file that is stored in the Briefcase, you may receive an error message similar to the following <#-#####-##########> where <#-#####-##########> represents a random string of numbers. CAUSE ===== This behavior can occur if both of the following conditions are true: - You transfer the file between the Microsoft Windows desktop and a laptop computer by using the Briefcase. - You attempt to open the file by double-clicking the file from inside the Briefcase. RESOLUTION ========== To resolve this issue, use one of the following methods: - Copy or move the file from the Briefcase to the Windows desktop or another folder and then double-click the file to open it. - Start MapPoint 2001/2002 or Streets and Trips 2001/2002 on the desktop or laptop computer, and then click Open on the File menu within the program to open the file that is stored in the Briefcase. Additional query words: mp2001 st2001 map point auto-map amap 6-40028-1073741819 ====================================================================== Keywords : kberrmsg kbimu Technology : kbHomeProdSearch _IKkbbogus kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001 kbExpediaStreets2002 kbMapPoint2002 Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.