DOCUMENT:Q301973  29-JAN-2002  [homemisc]
TITLE   :Encarta World Atlas 2001: "Msworld6 Caused IPF" Err Msg
PRODUCT :Microsoft Home Miscellaneous Products
PROD/VER::
OPER/SYS:
KEYWORDS:kberrmsg kbimu

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The information in this article applies to:

 - Microsoft Encarta Interactive World Atlas 2001 
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SYMPTOMS
========

When you attempt to use the Microsoft Encarta Interactive World Atlas 2001, you
may receive the following error message:

   Error: "msworld6 caused ipf in refmenu.dll @ 0177:2a40f3d1"

CAUSE
=====

This behavior occurs if the Refmenu.dll file is not registered.

RESOLUTION
==========

To resolve this issue, manually register Refmenu.dll. To do this, follow these
steps:

1. Click Start, and then click Run.

2. In the Run dialog box, type "regsvr32" (without the quotation marks), but do
   not click OK or press ENTER.

3. Click Start, point to Search, and then click "For Files or Folders".

4. Search for "Refmenu.dll" (without the quotation marks).

5. In the Search Results list, click and drag Refmenu.dll to the Run dialog
   box.

   Notice that the complete path to Refmenu.dll now appears in the command line.
   The command line now appears similar to the following:

   regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Reference
   2001\RefMenu.dll"

   Click OK.

6. You should receive a message similar to the following:

   DllRegisterServer in C:\Program Files\Common Files\Microsoft Shared\Reference
   2001\REFMENU.DLL succeeded.

7. Restart the computer.

Additional query words:

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2001
Version           : :
Issue type        : kbprb

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