DOCUMENT:Q309654 29-JAN-2002 [automap] TITLE :STREETS: Err Msg: The Main Application Cannot Be Launched PRODUCT :Microsoft Automap PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Expedia Streets and Trips 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft Expedia Streets and Trips 2000, you may receive one of the following error messages: The main application cannot be launched. Rerun Setup. -or- Streets & Trips 2000 cannot launch main application. Rerun Setup. CAUSE ===== This behavior can occur if your computer is infected with the SirCam virus. RESOLUTION ========== To resolve this issue, contact an antivirus software manufacturer to obtain an up-to-date version of an antivirus program that can detect and disinfect the SirCam virus from your computer. Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, view the following article in the Microsoft Knowledge Base: Q49500 List of Antivirus Software Vendors For more information about the SirCam virus, browse to the following McAfee and Symantec Web sites: http://vil.mcafee.com/dispVirus.asp?virus_k=99141& http://www.sarc.com/avcenter/venc/data/w32.sircam.worm@mm.html http://www.symantec.com/avcenter/venc/data/w32.sircam.worm@mm.removal.tool.html MORE INFORMATION ================ The Sircam32 virus is normally spread through e-mail attachments. The title of the e-mail message that contains this virus may vary, but the text of the message may be similar to any of the following: - Hi! How are you? I send you this file in order to have your advice. -or- - I hope you can help me with this file that I send. -or- - I hope you like the file that I send you. -or- - This is the file with the information that you ask for. See you later. Thanks. The same message may also be received in Spanish. For additional information about the SirCam virus, click the article number below to view the article in the Microsoft Knowledge Base: Q306913 Error Message Caused by Sircam32 Virus When You Start a Program The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : kberrmsg kbimu Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2000 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.