DOCUMENT:Q319687  29-MAR-2002  [automap]
TITLE   :"Failed to Save Document" Err Msg When You Try to Save a Map
PRODUCT :Microsoft Automap
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kberrmsg kbimu

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The information in this article applies to:

 - Microsoft Streets & Trips 2002, version 1.0, used with:
    - the operating system: Microsoft Windows Millennium Edition 
    - the operating system: Microsoft Windows 98 Second Edition 
    - the operating system: Microsoft Windows 98 
 - Microsoft Streets and Trips 2001 
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SYMPTOMS
========

When you attempt to save a map in Streets & Trips, you receive an error
message similar to the following:

   Failed to save document.

CAUSE
=====

This issue may occur when you attempt to save a map in a folder whose name
contains an invalid character.

RESOLUTION
==========

To resolve this issue, use one of the following methods.

Method 1: Save the Map to a Different Folder
--------------------------------------------

1. Browse to the map that you want to save.

2. On the File menu, click Save As.

3. Browse to a folder that is different from the folder in which you originally
   attempted to save the map, and then click Save.

Method 2: Rename the Folder That Contains the Invalid Character
---------------------------------------------------------------

1. Start Windows Explorer.

2. Browse to the folder in which you want to save the map.

3. Right-click the folder, and then click Rename.

4. Type a new name that contains only letters, and then press ENTER.

   If a confirmation message appears, click Yes.

5. Save the map in this renamed folder.

Additional query words:

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Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2001 kbExpediaStreets2002
Version           : :1.0
Issue type        : kbprb

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