DOCUMENT:Q93086 07-DEC-1999 [winprint] TITLE :Okidata OL830/PS Driver Doesn't Retain Values in Printer Setup PRODUCT :Microsoft Windows Printing Issues PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Okidata OL-830/PS printer driver available from the Microsoft Windows Driver Library does not retain changes made in the Printer Setup dialog box. Any changes made in this dialog box revert to the default settings after you choose the OK button. RESOLUTION ========== To correct this problem, obtain the OL830525.WPD file dated 8/12/92 from Okidata Technical Support. STATUS ====== Microsoft has confirmed this to be a problem in the Okidata OL830/PS printer driver. We are researching this problem and will post new information here as it becomes available. MORE INFORMATION ================ Steps to Reproduce Problem -------------------------- 1. Install the Okidata OL-830/PS driver. 2. In the Control Panel window, choose the Printers icon. 3. Select the Okidata OL830/PS, and choose the Setup button. 4. Change any of the options shown, and choose the OK button. 5. Choose the Setup button again; note that no changes were saved. Additional query words: wfw wfwg 3.10 win31 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.