DOCUMENT:Q153685 04-OCT-2001 [frontpg] TITLE :FP: FrontPage Appears to Hang When Using Dial-Up-Adapter PRODUCT :Word Front Page PROD/VER::; WINDOWS:1.1 OPER/SYS: KEYWORDS:kbnetwork kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for Windows 1.1 ------------------------------------------------------------------------------- For a Microsoft FrontPage 98 version of this article, see Q194237. SYMPTOMS ======== If you use a Dial-Up-Adapter to connect to the Internet and you are not currently connected, your computer may appear to hang (stop responding) when you use FrontPage Explorer or FrontPage TCP/IP Test. CAUSE ===== If you are using DNS for name resolution, any call to the TCP/IP stack attempts to resolve to an IP address. If you are not connected to your Internet service provider, the DNS server available is not available. The computer attempts to wait until a DNS server replies. WORKAROUND ========== To work around this problem, follow these steps: 1. Find the Hosts file (located in the C:\Windows\ folder). If it does not exist, rename Hosts.sam to Hosts. 2. Open the Hosts file in a text editor (such as Notepad), and add the following line to the end of the file "127.0.0.1 " (without the quotation marks) where is the Fully Qualified Domain Name as specified on the DNS Configuration tab of the TCP/IP Properties tab (double-click the Network icon in Windows Control Panel). For example, if the Host is named Example and the Domain is called Microsoft.com, add the following line to the Hosts file: "127.0.0.1 example.microsoft.com" (without the quotation marks) Additional query words: Front Page lock up freeze crash ====================================================================== Keywords : kbnetwork kbdta Technology : kbFrontPageSearch kbFrontPage1xSearch kbFrontPage97Search kbZNotKeyword3 kbFrontPage110 Version : :; WINDOWS:1.1 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.