DOCUMENT:Q189811 10-AUG-2001 [frontpg] TITLE :FP: Cannot Import File After Parse Error PRODUCT :Word Front Page PROD/VER:MACINTOSH:1.0; WINDOWS:1.0,1.1,97 OPER/SYS: KEYWORDS:kberrmsg kbconversionkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for Windows, versions 1.0, 1.1 - Microsoft FrontPage for the Macintosh, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When importing a file that contains corrupted data into a Web, you may receive a parse error and FrontPage does not import the file into the Web. These symptoms appear even after you attempt to fix the file. NOTE: A file that contains corrupted data may be a corrupted HyperText Markup Language (HTML) file or an Internet Database Connector (IDC) or HyperText Markup Language Extension (HTX) file that is in an incorrect format. CAUSE ===== This problem occurs because the configuration file that FrontPage uses to verify content has already been created in the _vti_cnf folder even though you have not imported the file. Because the configuration file now contains an error, FrontPage cannot import the corrected file until the damaged file is removed from the Web. RESOLUTION ========== Remove the damaged file and then import the file after you have fixed it. To do this, follow these steps: 1. Double-click My Computer. 2. Open the folder that contains the Web root. The default folder varies depending on the type of server you have installed. You can use the following table as a guide in locating your folder: Server Default Folder ------------------------------------------------------------------ FrontPage Personal Web Server \FrontPage Webs\Content Microsoft Personal Web Server for Windows 95 \Webshare\Wwwroot Microsoft Internet Information Server for Windows NT Server \Inetpub\Wwwroot Peer Web Services for Windows NT Workstation \Inetpub\Wwwroot 3. Open the folder that contains your Web. 4. Open the _vti_cnf folder. 5. Delete the file that you cannot import. 6. Switch to FrontPage and reimport the file. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft FrontPage 98 for Windows. Additional query words: 97 98 import parse error ====================================================================== Keywords : kberrmsg kbconversion kbbuglist Technology : kbHWMAC kbOSMAC kbFrontPageSearch kbZNotKeyword8 kbFrontPage1xSearch kbFrontPage97Search kbFrontPageMac kbZNotKeyword3 kbFrontPage100 kbFrontPage110 Version : MACINTOSH:1.0; WINDOWS:1.0,1.1,97 Hardware : MAC x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.