DOCUMENT:Q194279 06-AUG-2002 [frontpg] TITLE :FP: Cannot Open Pages or Webs After Installing FrontPage PRODUCT :Word Front Page PROD/VER:: OPER/SYS: KEYWORDS:kbdtakbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 2000 - Microsoft FrontPage 98 for Windows ------------------------------------------------------------------------------- For a Microsoft FrontPage 97 version of this article, see Q189446. SYMPTOMS ======== If you install Microsoft FrontPage while you are connected to the Internet, you may not be able to open pages or Webs in FrontPage after you disconnect your computer from the Internet. CAUSE ===== This problem can occur if FrontPage cannot write the localhost alias to the Hosts file when you install FrontPage while the computer is connected to the Internet. When you close your connection to the Internet, FrontPage cannot resolve the computer name to the local loopback address, 127.0.0.1. RESOLUTION ========== To resolve this problem, use either of the following methods. Method 1 -------- Terminate your connection to the Internet before you install FrontPage. Method 2 -------- Add the fully qualified domain name to the Hosts file. 1. Open the Hosts file located in the System folder. 2. Add the folowing line to the end of the file: "127.0.0.1 localhost " (without the quotation marks) NOTE: The is the DNS name assigned to the local machine. To set the , double-click the Network Control Panel and then click the Identification tab. Additional query words: front page ====================================================================== Keywords : kbdta kbbuglist Technology : kbFrontPageSearch _IKkbZNotKeyword4 kbFrontPage2000Search kbFrontPage98Search kbZNotKeyword3 kbZNotKeyword5 Version : : Hardware : x86 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.