DOCUMENT:Q104002 08-NOV-2001 [homemm] TITLE :256-Color Bitmap May Cause Slow Redraw PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Multimedia Mozart for Windows, version 1.0 - Microsoft Multimedia Schubert for Windows, version 1.0 - Microsoft Multimedia Stravinsky for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Your screen may redraw slowly in Schubert, Stravinsky or Mozart if you are using a 256-color bitmap as your wallpaper in Windows. This problem is most likely to occur on a computer with the following configuration: - MS-DOS 6.0 - DoubleSpaced hard drive - Windows for Workgroups version 3.1 - 4 megabytes of RAM This problem may be caused by a combination of insufficient memory and degradation or fragmentation of the hard drive. Microsoft has confirmed this to be a problem in Microsoft Stravinsky and Mozart version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. RESOLUTION ========== Because this problem is related to general Windows performance, any means of improving Windows performance in general will assist in correcting this problem. The following are ways to improve Windows performance: - Defragment and clean up your hard drive (for information about defragmentation utilities, see your MS-DOS manual). - Set up a permanent swap file for Windows (see your Windows manual for information about swap files). Also, disabling the 256-color bitmap wallpaper (by choose either a simple wallpaper or none at all) prevents this problem. Additional query words: multi media multimedia multi-media paint delay performance Video Usage VBasic ====================================================================== Keywords : Technology : kbHomeProdSearch kbHomeMMsearch kbZNotKeyword kbMMSchubert kbMMStravinsky kbMMMozart100 Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.