DOCUMENT:Q105753 13-JUN-2001 [homemm] TITLE :"Unable to Play Sound: Sound Blaster Is in Use by Another..." PRODUCT :Microsoft Home Multimedia Titles PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - the operating system: Microsoft Windows versions 3.0, 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start an MS-DOS-based application, you may receive the following error message: Unable to Play Sound: Sound Blaster is In Use by Another Application. This error may occur if you have a Sound Blaster card installed, but its virtual sound device driver (Vsbpd.386) is not listed in the [386enh] section of the System.ini file. NOTE: This problem does not occur when using Windows 95 and the Windows 95 Sound Blaster driver. RESOLUTION ========== To correct this problem, make sure that the driver Vsbpd.386 is installed and listed in the System.ini file as follows: [386enh] device=vsbpd.386 To obtain this driver, contact Creative Labs. The Sound Blaster card and Vsbpd.386 driver are manufactured by Creative Labs, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. For more information, contact Creative Labs: - Technical support (405) 742-6655 - Recorded answers to frequently asked questions (405) 742-6622 Additional query words: multi media multimedia multi-media kbmm sbp soundblaster national anthem static fuzzy SoundBlaster viewer err msg mmtitles sound ====================================================================== Keywords : Technology : kbOSWinSearch kbZNotKeyword6 kbOSWin310 kbOSWin300 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.